Privacy Policy
1. In operating our business, we collect, store, process, use and disclose personal information belonging to a range of people, including our customers and suppliers (you or your). Personal information is information about an identifiable individual (Personal Information). We are committed to protecting your personal information and meeting our privacy obligations at law, including in accordance with the New Zealand Privacy Act 2020 (Privacy Act).
2. This Privacy Policy sets out how we collect, store, process, use and disclose the personal information that we may collect when you use:
3. This Privacy Policy applies to all personal information submitted to or collected by us. By submitting personal information to us (including by purchasing our products), you accept the terms of this Privacy Policy, and you consent to our collection, use, disclosure and retention of personal information as described in this Privacy Policy.
4. If you provide us with any personal information that relates to another individual, you must ensure that you have all necessary consents from that individual to allow us to use that information in accordance with this Privacy Policy.
5. You should read this Privacy Policy carefully and contact us if you have any queries about it.
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The types of information we collect
6. We may obtain a wide range of Personal Information from you as a result of your use of the Website, or when you otherwise interact with us.
7. The Personal Information we collect includes but is not limited to:
8. The Personal Information we collect may be collected in a number of ways including but not limited to:
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How we use the Personal Information we collect
9. We may use your Personal Information for a variety of reasons and purposes including but not limited to:
10. Where we collect information about your computer and its interaction with our Website, we may use "cookies". Cookies are small files of data sent by a website to your browser, which may then be stored on your hard drive or device so we can recognise you when you return. We use cookies for a number of purposes, including to:
11. You may adjust your browser settings to notify you when you receive a cookie and, if you wish, to reject it. If you do reject our use of cookies, you may be unable to access certain parts of our Website.
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Who we disclose Personal Information to
12. We may store your Personal Information on computer systems operated by third parties. We will take reasonable precautions against unauthorised access and disclosure by those third parties.
13. We may also share your Personal Information with third parties for a range of reasons including:
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Transferring Personal Information outside New Zealand
14. We may transfer your Personal Information to third parties outside New Zealand for the purposes set out in this Privacy Policy and in accordance with our obligations under the Privacy Act. In those cases, the third parties will be subject to privacy laws in their own jurisdiction and those privacy laws may be different to New Zealandâs laws or the laws in your country and therefore may not provide comparable safeguards to the Privacy Act.
15. You acknowledge and agree to such international transfers of your Personal Information for the purposes set out in this Privacy Policy.
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Security of your Personal Information
16. We take reasonable precautions to make sure that we keep your Personal Information secure. However, because the internet is an open network, we cannot warrant or guarantee that your Personal Information is safe from unauthorised access or use.
17. Where you have authorised us to disclose your Personal Information to a third party, we will take reasonable precautions to ensure your Personal Information is treated securely by them and maintained in accordance with this Privacy Policy.
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What we do if there is a privacy breach relating to your Personal Information
18. If we believe that there has been a privacy breach involving your personal information, we will identify the issue and take steps to minimise any harm.
19. If we believe that the breach has caused, or is likely to cause, serious harm, we will contact the Office of the Privacy Commissioner. If appropriate, we will also contact you and anyone else affected by this privacy breach.
20. If you believe there may have been a privacy breach, please contact us as soon as possible.
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Communications with you
21. We will send you emails throughout the ordering and purchasing process.
22. We will send out promotional material in our newsletters promoting material related to our company and our business. We use email as a means of receiving feedback from you, and we encourage you to email us with your questions or comments.
23. We will preserve the content of any email you send us if we believe we have the legal requirement to do so. Your email message content may be monitored by us for trouble shooting or maintenance purposes or if any form of email abuse is suspected.
24. From time to time we may send you, and you agree to receive, emails and other promotions relating to services or goods offered by us and our related companies, partners and customers.
25. You may opt out of receiving those emails and other promotions at any time by following the opt-out instructions provided in the relevant communication.
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Accessing or correcting your Personal Information
26. You may request access to your Personal Information that is held by us at any time.
27. If you believe any of your Personal Information is incorrect or inaccurate you may request us to correct it at any time.
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Updating and amending this Privacy Policy
28. The current version of this Privacy Policy posted on the Website will apply to your use of the Website and our use of your Personal Information.
29. There may be times when we need to change this Privacy Policy. Depending on how significant the changes are, we will tell you about these changes by putting a notice on our Website or by contacting you. Any changes will take effect from when we publish the updated Privacy Policy, so please check our Privacy Policy and our Website from time to time.
30. The Website may contain links to third party websites or applications. We are not responsible for the privacy practices or content of third party websites or applications.
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What about if you're in Europe?
Addendum â European Union General Data Protection Regulation ("GDPR")
31. This Addendum applies to the collection and processing by us of your personal data (Personal Data) in accordance with this Privacy Policy if you are located in a country that is a member of the European Economic Area (EEA); being either a member state of the European Union or the European Free Trade Association. It explains particular rights you have in relation to the processing of your Personal Data in addition to those already set out above in this Privacy Policy.
32. Settlers Honey Ltd is a data controller for our Website, services provided through the Website, and all other services provided by us.
33. If you are in a country that is a member of the EEA, you have the following additional rights in relation to your Personal Data held by us:
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Contacting us about privacyÂ
34. If you wish to contact us about your privacy, including for any of the purposes outlined in this Privacy Policy or to make a complaint about how we handle your personal information, you can contact us at hello@settlershoney.co.nzÂ
35. If you have a complaint and feel that this has not been resolved by us to your satisfaction, you may take your complaint directly to the Office of the Privacy Commissioner in New Zealand (contact details below), or otherwise to the relevant data protection authority (for example in the place you reside or where you believe we have breached your rights). You are not required to let us try to resolve your complaint first before escalating this further.
36. Office of the New Zealand Privacy Commissioner: